Picture this:
A guest is lounging by the pool at your boutique resort. It’s a perfect day — sun shining, music humming, and not a server in sight. They’d love a cocktail or maybe book a spa treatment for later, but there’s no easy way to ask. Meanwhile, your staff is stretched thin covering lunch service and a full house of check-ins.
Missed moments like this? They add up.
For many boutique hotels, private clubs, and golf courses, untapped spaces like rooftops, cabanas, and greens are full of revenue potential — if only there were an easy way to serve guests without adding headcount.
Turn Any Spot into a Service Point — Without Extra Staff
With MilesCX, you can transform your entire property into a network of smart, self-service touchpoints — just by placing QR codes or RFID tags in strategic locations. Guests can scan from their phone to:
- Order food & drinks to their lounge chair
- Book a spa appointment before tee time
- Reserve a table for dinner later that night
It’s fast, mobile-friendly, and customized to your brand. And best of all? It requires zero new hires.
A Quick Story: How One Private Club Made Their Course Work Harder
One of our early adopters, a luxury golf club in Arizona, wanted to offer F&B service directly on the course — without pulling staff from the clubhouse. They placed discreet QR codes at popular holes and rest stops.
Within weeks:
- Beverage orders jumped by 28%
- Member satisfaction scores improved
- Staff didn’t need to leave their posts
Now, guests never have to wait (or wave down a cart) for a cold drink. And the club unlocks new revenue daily — with no operational strain.
Why This Matters
In a hospitality world dealing with labor shortages and rising expectations, the smartest properties aren’t hiring more staff — they’re extending the reach of the ones they have.
By making it easy for guests to engage from anywhere, you:
- Increase order volume and upsells
- Shorten wait times and reduce complaints
- Deliver service that feels effortless and elevated
All with a tool that pays for itself — often within the first season.
Ready to Turn Lounge Chairs into Revenue Chairs?
Your guests are already carrying the device they need. All you have to do is meet them where they are — on the rooftop, at the pool, or halfway through the back nine.
